Refund policy

 

 

Returns & Refunds

We accept returns within 28 days of delivery for unused items in original packaging.

Report any damage within 14 days with photos and your order number.

Custom orders and commissions are non-returnable unless faulty.

Refunds are issued to your original payment method within 5–7 working days after we receive the item.

Return postage is the buyer’s responsibility unless the item is faulty.


Contact: hello@brainfondle.com